At Zayra Fashions, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver your purchases, along with important details you should know before placing an order.
1. Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation
- Orders are not processed on Sundays or public holidays
- During peak seasons, sales, or high demand periods, processing times may be slightly extended
Once your order is processed, you will receive a confirmation email with shipping details.
2. Shipping Time & Delivery
Estimated delivery times may vary depending on your location:
- Domestic Shipping (India): 5–10 business days
- International Shipping: 7–15 business days
Please note that delivery timelines are estimates and may vary due to external factors such as weather conditions, logistics delays, or customs processing.
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout
- We may offer free shipping on selected products, orders, or promotional campaigns
- Additional charges may apply for remote or hard-to-reach locations
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS
- You can track your order in real-time using the provided tracking link
- If you face any issues with tracking, feel free to contact our support team
5. Shipping Partners
We work with reliable and trusted courier partners to ensure safe and timely delivery of your orders. Our logistics partners are selected based on performance, reliability, and service quality.
6. International Shipping & Customs
- For international orders, customs duties, taxes, or import charges (if applicable) are the responsibility of the customer
- Delays may occur due to customs clearance procedures, which are beyond our control
7. Delays & Unexpected Issues
While we strive to deliver your order on time, delays may occur due to:
- High order volumes
- Weather conditions or natural disruptions
- Courier service delays
- Incorrect or incomplete shipping address
In such cases, we will keep you informed and assist you in tracking your order.
8. Incorrect Address or Failed Delivery
- Please ensure your shipping details are accurate at the time of order placement
- Zayra Fashions is not responsible for delays or losses due to incorrect address details
- If a package is returned due to failed delivery attempts, additional shipping charges may apply for re-delivery
9. Lost or Damaged Packages
- If your order is lost in transit or arrives damaged, please contact us within 48 hours of delivery
- Provide photos or relevant details, and we will assist with a replacement or refund based on the situation
10. Order Cancellation
- Orders can only be canceled before they are shipped
- Once shipped, the order cannot be canceled but may be eligible for return as per our Return Policy
11. Contact Us
If you have any questions regarding shipping or delivery, please reach out to us:
Email: support@zayrafashions.com